Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
Privacy policy
Last Updated: May 27, 2026
This Privacy Policy describes how Zhihang Chuangzhi Technology Co., Ltd. (“we”, “us”, or “our”) collects, uses, discloses, stores, and protects your personal information when you visit our website, use our services, create an account, place an order, subscribe to our communications, or otherwise interact with us.
By using our website or purchasing products from us, you agree to the collection and use of your information as described in this Privacy Policy.
1. Company Information
This website is operated by:
Company Name: Zhihang Chuangzhi Technology Co., Ltd.
Email: 13750238812@163.com
Address: Room 302, Central Area, Chentian Village, Chentian Community, Xixiang Subdistrict, Bao’an District, Shenzhen, China
2. Personal Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
When you place an order, create an account, contact us, subscribe to our email list, or use our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Account login details
- Customer service messages
- Product reviews, feedback, or other content you submit
- Any other information you choose to provide to us
2.2 Payment Information
When you make a purchase, your payment details may be processed by third-party payment service providers. We do not directly store your full credit card number or full payment account details.
Payment information may include:
- Payment method
- Billing details
- Transaction confirmation
- Partial payment card information, where provided by the payment processor
2.3 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Click activity
- Shopping cart activity
- Approximate location information
- Cookies and similar tracking technologies
2.4 Information from Third Parties
We may receive information from third-party service providers, including:
- Payment processors
- Shipping and logistics providers
- Ecommerce platform providers
- Marketing and advertising platforms
- Analytics providers
- Fraud prevention and security providers
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To process and fulfill orders
- To arrange shipping and delivery
- To provide order confirmations and shipping updates
- To manage customer accounts
- To respond to customer service requests
- To process returns, refunds, or exchanges
- To improve our website, products, and services
- To personalize your shopping experience
- To send marketing emails, if you have subscribed or consented where required
- To display relevant advertising
- To analyze website traffic and customer behavior
- To detect, prevent, and address fraud, abuse, or security risks
- To comply with legal, regulatory, tax, accounting, or business obligations
- To enforce our Terms of Service and other policies
4. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to operate our website and improve user experience.
These technologies may help us:
- Keep items in your cart
- Remember your preferences
- Understand how visitors use our website
- Measure advertising performance
- Improve website speed, layout, and functionality
- Provide relevant marketing and advertising
You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions, including checkout, account login, cart features, and personalized services.
5. Email Marketing and Communications
If you subscribe to our email list, we may use your email address to send you:
- Product updates
- New arrival announcements
- Promotional information
- Store updates
- Home organization ideas
- Customer service communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at:
Please note that even if you unsubscribe from marketing emails, we may still send you non-marketing messages related to your orders, account, shipping, customer service, or legal notices.
6. How We Share Personal Information
We may share your personal information with trusted third parties that help us operate our business, including:
- Ecommerce platform providers
- Payment processors
- Shipping and logistics providers
- Warehousing and fulfillment partners
- Email marketing providers
- Advertising platforms
- Analytics providers
- Customer service tools
- Fraud prevention and security service providers
- Professional advisors, such as legal, tax, or accounting advisors
We may also disclose personal information if required to do so by law, legal process, government request, or to protect our rights, safety, property, users, or business operations.
We do not sell your personal information for money. However, certain advertising or analytics technologies may be considered “sharing” or “targeted advertising” under some privacy laws. Where applicable, you may have the right to opt out of such activities.
7. Third-Party Services
Our website may use third-party services to process payments, deliver orders, analyze website traffic, manage advertising, or provide other business functions.
These third parties may collect, use, and process personal information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.
We are not responsible for the privacy practices, content, or policies of third-party websites or services that are not controlled by us.
8. International Data Transfers
Because we operate internationally and work with service providers in different countries or regions, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.
These countries may have data protection laws that are different from those in your jurisdiction. When we transfer personal information internationally, we take reasonable measures to protect your information in accordance with applicable laws.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and fulfilling orders
- Providing customer service
- Maintaining business records
- Meeting legal, tax, accounting, and regulatory obligations
- Resolving disputes
- Preventing fraud and abuse
- Enforcing our agreements and policies
When personal information is no longer needed, we will delete, anonymize, or securely store it as required or permitted by applicable law.
10. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal information.
You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been accessed without authorization.
11. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to certain uses of your personal information
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Opt out of certain marketing communications
- Opt out of certain targeted advertising or data sharing where applicable
To exercise your rights, please contact us at:
We may need to verify your identity before processing your request. We will respond to privacy requests in accordance with applicable laws.
12. California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws.
Depending on our legal obligations and the nature of your interaction with our website, these rights may include:
- The right to know what categories of personal information we collect
- The right to know the purposes for which personal information is used
- The right to know what categories of personal information are disclosed and to whom
- The right to request deletion of personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information, where applicable
- The right not to be discriminated against for exercising privacy rights
We do not sell personal information for money. However, some advertising or analytics activities may be considered “sharing” under California law. If you wish to make a California privacy request, please contact us at:
13. European Economic Area and United Kingdom Users
If you are located in the European Economic Area or the United Kingdom, we may process your personal information under one or more of the following legal bases:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests
- Protection of rights, safety, or legal claims
Your rights may include access, correction, deletion, restriction, objection, data portability, and withdrawal of consent where applicable.
To exercise these rights, please contact us at:
14. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
If you believe a child has provided us with personal information, please contact us at:
15. User-Generated Content
If you submit product reviews, comments, photos, feedback, or other content to our website or social media channels, we may use that content for business, marketing, or customer service purposes, subject to applicable law.
Please do not submit personal information that you do not want to be publicly visible.
16. Links to Other Websites
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to read the privacy policies of any third-party websites you visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
Your continued use of our website after any updates means that you accept the revised Privacy Policy.
18. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Company Name: Zhihang Chuangzhi Technology Co., Ltd.
Email: 13750238812@163.com
Address: Room 302, Central Area, Chentian Village, Chentian Community, Xixiang Subdistrict, Bao’an District, Shenzhen, China