Contact Us

We’re here to help.

If you have any questions about our products, orders, shipping, returns, or after-sales support, please feel free to contact us. Our customer service team will do its best to respond as soon as possible.

Customer Support

For order inquiries, product questions, shipping updates, return requests, or other customer service needs, please contact us at:

Email: 13750238812@163.com

When contacting us about an order, please include your order number and the email address used at checkout so we can assist you more efficiently.

Business Information

This website is operated by:

Company Name: Zhihang Chuangzhi Technology Co., Ltd.

Email: 13750238812@163.com

Address: Room 302, Central Area, Chentian Village, Chentian Community, Xixiang Subdistrict, Bao’an District, Shenzhen, China

Customer Service Hours

We aim to respond to customer inquiries within 1–3 business days.

Response times may be longer during weekends, public holidays, promotional periods, or high-volume seasons.

Before Contacting Us

To help us process your request faster, please include the following information when applicable:

• Your full name
• Order number
• Email address used for the order
• Product name
• A clear description of your question or issue
• Photos or videos if the item is damaged, defective, or incorrect

Thank you for choosing us. We appreciate your support and look forward to helping you create a more organized and comfortable home.